Solutions

From first report to resolution, in one flow.

Logincident makes incident management effortless, so every report is triaged, assigned, escalated and closed without anything slipping through the gaps.

The full lifecycle in one place

Report to closure, one connected flow.

Reports

Incidents of every type captured in seconds, ready to act on.

Triage

Severity, urgency and category assessed so the right cases rise to the top.

Assignments

Clear owners and due dates so every action has a name against it.

Closure

Actions tracked to completion with a full, timestamped record.

From report to resolution

Nothing falls through the cracks

Every report is triaged, assigned and escalated by severity, so the right people act at the right time and every action is tracked to closure.

  • Severity-based routing and automatic escalation
  • Clear ownership and due dates on every action
  • Actions tracked to closure with a full audit trail
  • Bottlenecks and overdue cases surfaced in your dashboards
Incident #4821In progress

Auto-escalated to the site manager and duty lead. Two actions assigned, each with a clear owner.

DLDuty lead2 actions, due 48h
Alerts

The right people, the moment it matters.

Logincident alerts via push, SMS and email telling the team a report needs attention
How it works

Three steps from report to resolution.

Capture

Anyone reports in seconds, on mobile or by QR code, even offline.

Triage & act

Automatic escalation, ownership and actions keep every report moving to resolution.

Close & learn

Dashboards surface the patterns, so you resolve faster every time.

Works with

Part of one connected system.

Make every incident count.

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